You’ll hand your employee information over to your Patriot customer service rep, and they’ll take care of all the data entry so payroll is ready to go ASAP. Finally, the new plans structure your customer support differently. While all three Gusto plans had more robust customer support, Gusto Simple customers now have access to limited live service hours. Gusto Plus customers get access to extended live customer service hours, but only Gusto Premium customers get dedicated customer support. In June 2021, Gusto announced that it will now offer part of its service via an API to external platforms. The new product “Gusto Embedded Payroll,” will allow vertical SaaS companies to provide payroll support to their own customers. In August 2013, Gusto announced that it had crossed $100 million in payments processed annually, and was launching in Florida, Texas, and Washington state.

Gusto Simple customers can only reach customer service during basic business hours (if they’re lucky). To test its level of service, we gusto payroll contacted the company by phone and live chat numerous times, posing as a small business owner interested in the payroll software.

Gusto Contractor Only

Gusto is valid in all 50 states and works for companies with employees in multiple states. Add great customer support and upfront, affordable pricing to all of this, and it’s easy to see why Gusto receives so many positive reviews from its customers. Gusto comes with email and software provisioning/deprovisioning tools that enable you to create, remove, and manage employee accounts with more than 20 business software. This is helpful if you want to set up the online tools that new hires need while ensuring that resigning employees can only access their software accounts until their last working day. Gusto has enhanced its job posting reach—from job listings that only appear in Google Jobs to job posts that are distributed to 100+ job boards . The provider has also stopped offering its device management solution for managing company-owned computers assigned to employees. It automatically removed all previously enrolled devices from its platform June 30, 2022.

• It’s noteworthy that customers frequently praise Gusto’s customer support team.
• If you wish to sync them all with Hubstaff, then click the Sync all button.
• Gusto also offers a contractor-only plan for employers who don’t have full-time employees and only work with independent contractors and freelancers.
• Not only does it come with access to certified HR professionals, but you also get access to project management and workforce tracking tools, special permission settings, and an HR resource center.
• Gusto’s easy-to-use dashboard makes finding payroll and tax documents a snap.
• Our expert industry analysis and practical solutions help you make better buying decisions and get more from technology.

As long as you’re fine with a no-frills payroll process and next to no HR help, Patriot Software’s price is basically unbeatable. With a $17 base fee and low $4 per-payee fee, its self-service payroll is cheaper than most other manual payroll providers. Gusto was created primarily for small-business owners, but it also offers a plan —Gusto Pro—for accountants who manage small businesses’ finances. Every Gusto accounting plan comes with a month-long free trial and a dedicated advisor, including its accountant-focused plan. Bear in mind, though, that Gusto’s payroll features are its main selling point—and its Simple plan includes basically the same payroll features as its two more expensive plans. If you want excellent payroll assistance and don’t care as much about total HR administration , Gusto is a good fit. In July 2015, Gusto announced that it had expanded its business and opened a new office in Denver, Colorado.

Gusto payroll features

Its solid pay processing tools and reasonably priced plans make it a great payroll software partner for a wide range of small businesses . Has a simple pricing structure that only fluctuates based on a business’s number of employees. It includes HR tools, unlimited payroll runs, automated tax payments, W-2 and 1099 processing, and customer support through phone, chat and email. Employers can offer benefits and retirement plans to employees and integrate with other software products, including QuickBooks Online.

Not only that, but we’ve also gone out of our way to spend hours researching and comparing the best payroll solutions out there to really get to the bottom of it. You’ll want to see all of our top picks to find the best option depending on your business needs. All employees – full-time, part-time and contract workers – can log in to the system to review their digital paystubs and get their year-end tax forms. These are lifetime accounts, giving employees access to their information even if they move on to new employers. To add employees or contractors to the system, all you need are their names, email addresses and pay rates. You then have the option to fill in additional details, such as Social Security numbers, home addresses, and tax withholding and bank information.

Gusto Payroll Features

If you wish to select individual employees out of the list, click on Select from list. Book a call https://www.bookstime.com/ with our team, and we’ll give you the full run-down on how payroll with Gusto and Bench works.

• Small businesses can also leverage improved third-party integrations with popular services such as Slack, Zoom, Asana and Dropbox.
• While integration with QBO occurs via the typical OAuth online integration methodology, integration with QuickBooks Desktop is via iiF file import.
• This means it comes with all the essential payroll tools and couples them with automation to ensure a fast, reliable, and seamless payroll process.
• Click the Time Off tab, and the screen displays related requests and policies, as well as a tracking history .
• Small businesses with more than 50 employees that require a robust HR ecosystem.

But between Patriot and Gusto, Patriot has by far the better customer service reputation. Even with a $37-a-month base price, Patriot’s full-service plan is also one of the cheaper providers for total tax administration software. Its closest competitor, OnPay, starts at $40 a month plus $6 per payee.

Gusto’s paperless self-boarding process offers e-sign options for new employees and I-9/W-4 storage. As you probably already know, workers’ compensation insurance is a necessary item to have in place when running a business. That’s why Gusto has partnered with AP Intego to provide a seamless pay-as-you-go experience.You can easily implement policies in the matter of a few clicks. Funds for payroll are automatically debited from your company’s account and will be processed in 2-4 days. All of your local, state and federal taxes are filed automatically. With the Gusto and Xero integration, you have the ability to automatically account for tax liabilities after each payroll run. The cloud-hosted service doesn’t require you to install or maintain any special software; you can access the payroll system from any web browser.

Gusto has its own performance review tool, but it’s not included in Gusto Simple. For us, it was about 15% more than our old-school full payroll service, but so worth it for the employee self on-boarding alone!

Job & Pay displays employment details like status, compensation, payment methods, and taxes. Garnishments and custom deductions also appear here, as do links to pay stubs. The Personal screen contains data like social security number, birthday, address, and emergency contact. If you’ve set up an integration with a performance application , you see that data when you click the Performance tab.

• Our unbiased reviews and content are supported in part by affiliate partnerships, and we adhere to strict guidelines to preserve editorial integrity.
• It breaks out hours and wages rather than just allowing a lump 1099 payment, and it supports bonuses.
• In September 2015, it was announced that ZenPayroll had changed its name to Gusto, and was broadening its focus to integrate health benefits and workers’ compensation into its payroll software.
• Just like the employee portal, Gusto also has an admin portal where managers or admin can obviously run payroll, but also view reports, documents, all employees information, and more.

In September 2014, Gusto announced its application programming interface and partnerships with over a dozen small and medium business back-office service companies. In December 2014, Gusto announced support for letting companies match employees’ charitable donations.